<h2>What this policy covers</h2> <p>This website is operated by Lotus Learning ("we", "us"). This policy explains what information we collect through this site and through our tutoring services, and how we use it.</p> <h2>What we collect</h2> <ul> <li>Inquiry and contact form submissions — your name, email address, phone number and the details you share about your student's needs.</li> <li>Correspondence if you call, text or email us.</li> <li>Website analytics, only after you allow them. Forms work with analytics turned off.</li> </ul> <h2>How we use it</h2> <ul> <li>To answer your inquiry and schedule assessments or trial sessions.</li> <li>To communicate with you about enrollment, scheduling and our programs.</li> </ul> <h2>Our technology provider</h2> <p>We use <a href="https://cictutors.com">cicTutors</a>, a software platform for tutoring businesses, to help us manage our center, including scheduling, communications, billing, progress reports and this website. The information we collect, including student and family information, is shared with cicTutors, which processes it on our behalf under a written agreement and only to provide that service. cicTutors does not sell it, use it for advertising, or use it to train AI models. The service providers cicTutors relies on, such as hosting, messaging, payment and AI providers, are listed in the cicTutors <a href="https://cictutors.com/privacy">Privacy Policy</a> and <a href="https://cictutors.com/customer-agreement#subprocessors">subprocessor list</a>.</p> <h2>What we don't do</h2> <p>We do not sell personal information or share it for third-party marketing. Information may be processed by the providers that host this website, our forms and our messaging on our behalf, under obligations to keep it confidential.</p> <h2>Students</h2> <p>Student information, including information about children, is collected from parents and guardians through the channels described above. We use it to teach and support the student and to keep in touch with the family, and we share it only with cicTutors and the other providers described in this policy and on our <a href="/blog/ai-use">AI page</a>.</p> <h2>Your choices</h2> <p>You may ask us to correct or delete your information at any time.</p> <h2>Updates</h2> <p>We may update this policy; the version on this page is current as of its posted date.</p> <p><strong>Contact:</strong> 2901 W Busch Blvd. #908, Tampa, FL, 33618 &middot; <a href="tel:8138156882">8138156882</a> &middot; <a href="mailto:tatyanna@wearelotuslearning.com">tatyanna@wearelotuslearning.com</a></p>