<h2>Why this page exists</h2> <p>Lotus Learning uses artificial intelligence (AI) tools to help run the center and keep in touch with families. This page explains where and how, so you can make informed choices.</p> <h2>Where we use AI</h2> <ul> <li><strong>The chat assistant on this website.</strong> It is automated, not a person typing. It asks for your contact details and a few facts about your student's needs, then passes them to our team so we can follow up.</li> <li><strong>Drafting and editing.</strong> We may use AI to help draft or improve website copy, emails, text messages and progress summaries.</li> <li><strong>Scheduling and messaging help.</strong> AI may help us read, organize and respond to messages about scheduling.</li> <li><strong>Understanding your student's progress.</strong> We may use AI to review assessments, progress notes, teacher feedback and information you share with us, so we can understand your student's needs and draft progress reports. These insights support our teachers' judgment and do not replace it. Reports our staff approve as good examples may guide later reports at our center only; they are never shared with other organizations or used to train models. A person reviews the results, and AI is not used to decide a student's placement, eligibility or discipline.</li> </ul> <h2>Our technology provider</h2> <p>We use <a href="https://cictutors.com">cicTutors</a> to help us manage our center, and the AI features described here run through it. Student and family information is shared with cicTutors for processing on our behalf. cicTutors sends AI model providers only what a task needs. How cicTutors handles AI is described in its <a href="https://cictutors.com/ai-usage">AI Usage Policy</a>, <a href="https://cictutors.com/privacy">Privacy Policy</a> and <a href="https://cictutors.com/customer-agreement#subprocessors">subprocessor list</a>.</p> <h2>What happens to your information</h2> <p>We share with AI tools only what a task needs, and only through service providers that process information on our behalf, including information about children, which we use only to teach and to keep in touch with families. We do not sell personal information. We do not use student information to train AI models, and our requests are set up to exclude providers that train on submitted data. Please do not put sensitive details, such as financial account numbers, into the chat assistant or forms.</p> <h2>AI provider safety retention</h2> <p>AI providers run their own safety and abuse-monitoring programs. Depending on the provider and model, a provider may keep a prompt and its response for a limited time to detect misuse. That is commonly up to 30 days, and longer when the provider's automated safety systems flag the content or the law requires. Some providers, such as Google, may keep flagged content for up to 90 days. This content is used for safety review, not for training, and it means a provider may not offer zero data retention. We do not control these retention periods, and they can change.</p> <h2>People stay responsible</h2> <p>AI can make mistakes. Our team is responsible for what we publish and send, and tutoring itself is delivered by people. If something looks wrong, tell us and we will correct it.</p> <h2>Your consent</h2> <p>When you sign an enrollment agreement with us, you agree to this page and consent, on behalf of your student, to the uses of AI and the provider safety retention described here. You can withdraw consent at any time by contacting us.</p> <h2>Your choices</h2> <p>You can ask us to speak with a person instead of the assistant, to correct information, or to limit how your family's information is used with AI tools where we are able to.</p> <h2>Updates</h2> <p>We may update this page as our tools change; the version here is current as of its posted date.</p> <p><strong>Contact:</strong> 2901 W Busch Blvd. #908, Tampa, FL, 33618 &middot; <a href="tel:8138156882">8138156882</a> &middot; <a href="mailto:tatyanna@wearelotuslearning.com">tatyanna@wearelotuslearning.com</a></p>